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Marketing Content

The Marketing Content add-on shows your messages and images on displays and customer ticket pages. You choose where each item appears in the admin panel. You can set content for the whole organisation or replace it for a specific location.

Enabling marketing content

Section titled “Enabling marketing content”
  1. Open admin.jonot.io/settings/marketing.
  2. Select the placement tab you want to configure (see Placements below).
  3. Choose Text or Image content, fill in the fields, and click Save.

Placements

Section titled “Placements”

Each placement is a screen shown at a specific point before or after service. All placements accept text or image content unless noted otherwise.

  • Display idle — the display screen when no ticket is currently being called.
  • Customer waiting — the customer’s ticket page while their ticket is in WAITING state.
  • Customer terminal — the customer’s ticket page after their ticket reaches a final state, such as completed or cancelled.
  • Status overlay — the queue join page when the queue is paused or closed. Text only — image content is not accepted for this slot.

Text content

Section titled “Text content”

A text block has:

  • Headline (optional) — up to 120 characters, displayed in bold.
  • Body — 1–280 characters, required.
  • Call to action (optional) — a link below the body text. Set its label, up to 80 characters, and an HTTPS URL.

Image content

Section titled “Image content”

An image block has:

  • Image — uploaded through the admin panel; must be served from your org’s uploads prefix.
  • Alt text — required, up to 200 characters. Used by screen readers and shown when the image fails to load.
  • Caption (optional) — up to 280 characters, displayed below the image.
  • Call to action (optional) — same label + HTTPS URL as for text content.

Org defaults and location overrides

Section titled “Org defaults and location overrides”

Jonot chooses content at two levels:

  1. Org default — applies to all locations that do not have their own override for that placement.
  2. Location override — takes precedence over the org default for the specific location.

Org-managers can author both org defaults and location overrides for any location in their org. Location-managers can author overrides only for their own location — they cannot modify org defaults.

Scheduling

Section titled “Scheduling”

Each item can have an optional Start and End time. Jonot does not show the item outside this period. Scheduling uses the server clock, so an incorrect clock on a kiosk or display does not affect the schedule.

Storage quota and cleanup

Section titled “Storage quota and cleanup”

Each organisation can store up to 500 MB of marketing images. Jonot rejects an upload if it would exceed this limit.

An uploaded image that is not used by saved content is an orphan. For example, an image becomes an orphan if you upload it and close the tab without saving. An automatic cleanup removes orphaned images after 7 days. Until then, the image remains available in the upload preview if you reopen the draft.

When you replace or delete an image in saved content, Jonot schedules the old image for deletion. If the first deletion attempt fails, the nightly orphan cleanup tries again.

Section titled “Related guides”