Share Your QR Code

After you set up your location, queue, and devices, share your QR code with customers. They can scan it to join the queue on their phone and track their position without standing in a physical line.

Get your QR code

1. Go to the Locations page in admin.
2. Click the Print QR poster icon on the location row.
3. In the window, select a queue or choose Whole location to create a poster for all queues.

From the poster view you can:

• Copy the join URL — copy a direct link that customers can use to join the queue:

  https://customer.jonot.io/{org}/{location}/{queue}/

• Download a printable QR poster — download a file designed for printing. Put it at your entrance, waiting area, or service counter so customers can scan it when they arrive.

How customers use it

Customers scan the QR code with their phone camera. The camera’s built-in QR reader works, so they do not need to install an app. The link opens https://customer.jonot.io/{org}/{location}/{queue}/, where they tap Join Queue. They receive a ticket number and can see their position update in real time.

Your queue is live

Customers can now join by scanning the QR code. See the Guides section to learn how to call customers, handle customers who do not arrive, and manage your team.