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Pair a Kiosk

The kiosk is the tablet placed at your venue entrance. Customers tap it to join the queue. For production deployments, Jonot recommends using the platform's dedicated kiosk app where available so the device behaves like a fixed-purpose terminal. Today that means the Android kiosk app. Pairing links that physical tablet to your location and queue in Jonot.

Device management page in the Jonot admin dashboard showing device pairing

Pairing is a two-device handshake: the kiosk device requests a code and displays it on screen; you enter that code in admin to activate it.

Step 1 — request a code on the kiosk device

Section titled “Step 1 — request a code on the kiosk device”
  1. On the tablet that will live at your entrance, install and open the Jonot kiosk app — get it on Google Play (recommended), or download the APK directly for on-premises or MDM rollouts where Play is not available.
  2. On the kiosk tablet, open Pair device if the pairing screen is not shown automatically.
  3. The kiosk requests a pairing code and displays it on screen — a 7-character code like K7M-4PQ, valid for 10 minutes.

If you are testing Jonot in a browser or using a non-native kiosk deployment, open https://kiosk.jonot.io/pair/ on the kiosk tablet instead. The same 7-character pairing code appears there and is activated in the same way.

Keep the tablet visible. You will type this code into admin in the next step.

  1. In admin, open your location and go to the Devices tab.
  2. Click Pair device and select Kiosk as the device type.
  3. Choose the queue this kiosk will serve.
  4. Enter the 7-character code shown on the tablet screen.
  5. Click Activate. The kiosk detects activation and opens the queue view.

If the code expires before you enter it in admin, return to the kiosk pairing screen and request a new one.

On Android, if no printer is bound yet, the kiosk redirects to the printer setup screen before entering normal queue mode. You can also access printer setup later from the kiosk settings menu — see Customise the Kiosk for details.

The kiosk appears in the Devices list with status Online. If an Android kiosk does not have a printer configured yet, it may take you to printer setup immediately after activation. Once setup is complete, customers can use the kiosk normally to join the queue.

Next step: pair your display →